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Privacy Policy

Effective date: April 1, 2026

This Privacy Policy describes how Dr. Robert Cialdini ("we," "us," or "our") collects, uses, and protects your personal information when you use our mentorship platform at cialdini.com (the "Service"). By using the Service, you consent to the practices described below.

1. Information We Collect

Information you provide

  • Account information — your name, email address, and phone number when you create an account.
  • Conversation content — the messages you send during mentorship sessions, which we store to provide your conversation history.
  • Payment details — billing information is collected and processed directly by our payment processor, Stripe, Inc. We do not store your credit card number, CVV, or full card details on our servers.
  • Communications — any emails or support requests you send us.

Information collected automatically

  • Usage data — pages visited, features used, session duration, and interaction patterns.
  • Device and browser information — IP address, browser type, operating system, and device identifiers.
  • Cookies — we use essential cookies for authentication and session management. We do not use advertising or third-party tracking cookies.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the Service
  • Process transactions and manage your subscription
  • Personalize your mentorship experience and conversation history
  • Communicate with you about your account, updates, or support inquiries
  • Send periodic newsletters if you have opted in (you may unsubscribe at any time)
  • Monitor and analyze usage to improve the Service
  • Detect, prevent, and address fraud or security issues

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share information with:

  • Service providers — trusted third parties who assist in operating the Service (payment processing, hosting, error monitoring), bound by confidentiality obligations.
  • Legal requirements — when required by law, regulation, legal process, or governmental request.
  • Business transfers — in connection with a merger, acquisition, or sale of assets, with notice to you.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. Conversation history is retained while your account exists. Archived conversations are automatically deleted after 30 days. If you request account deletion, we will remove your data within 30 days, except where retention is required by law.

5. Data Security

We implement industry-standard technical and organizational measures to protect your information, including encrypted data transmission, access controls, and regular security reviews. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

  • Access — request a copy of the personal data we hold about you.
  • Correction — request correction of inaccurate or incomplete data.
  • Deletion — request deletion of your account and associated data.
  • Portability — request your data in a structured, machine-readable format.
  • Opt out — unsubscribe from marketing communications at any time.

To exercise any of these rights, contact us at support@cialdini.com. We will respond within 30 days.

7. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete it.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in compliance with applicable laws.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised effective date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@cialdini.com